Terms of service

Terms and Conditions Adorablekidzz

This website is operated by Adorablekidzz. Adorablekidzz offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Adorablekidzz is our trading name registered in the Netherlands under registration number 62258745. Our registered address is Lisdoddestraat 140, 1433WH Kudelstaart. Our VAT number is NL185801365B01.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

MODIFICATIONS TO THE SERVICE AND PRICES

All prices are shown in EURO's, and do not include any packing or delivery charges.

Prices for our products are subject to change without notice. 

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

VAT

We are based in the Netherlands, where Dutch VAT of 21% is applicable and inclusive of product prices.

For shipments outside the EU we will not charge the Dutch VAT.

Any shipping prices quoted are also inclusive of VAT.

PRODUCTS

Certain products or services may be available online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Returns Policy: 

We want you to be delighted with your purchase!  If for any reason you wish to return your purchase please send it back to us within 14 days of delivery and we will be happy to offer a full refund or store credit.

HOW TO RETURN YOUR ITEM
  1. Email us at [email protected] with your name, order number, details of the item you are returning and reason for return.
  2. Package up your item carefully and securely and post back to us within 14 days of receipt, including your name and order number within the parcel.  We recommend that you use a recorded service.
  3. We will send you an email when we receive your return and let you know that we have processed your refund.  Please allow up to 7-14 working days for us to process returns.
  4. Returning costs are own costs for the customer 

Our returns address is as follows:

Returns Department

Adorablekidzz

Lisdoddestraat 140

1433WH Kudelstaart

Please ensure the item you are returning is unworn and in a saleable condition with its original tags and packaging. 

We are unable to refund items that have been worn, damaged or altered in any way.

Please note: We do not pay for the return postage charges and cannot be held responsible for items that do not reach us.

EXCHANGES

We will always replace items if they are defective, or exchange your new purchase if you require a different size of clothing.  If the replacement item is not available, we will issue a refund.

SALE AND DISCOUNTED ITEMS

Unfortunately we are unable to offer refunds on all sale items.  This includes any purchases made with discount of over 40%.

CANCELLING AN ORDER

If you wish to cancel your order please email us at [email protected].  If the order hasn't been processed we'll cancel the order and refund your purchase and any postage costs.

If you wish to cancel your order and it has already been processed then please return the parcel to us using the returns method above.  Unfortunately we will not be able to refund your original or return postage costs.

Please note we cannot cancel orders placed during sale and promotional offers due to the high volume of orders that we receive.

Any undeliverable orders returned to us will be processed as a return when we receive the parcel back at our store, which may take some time.  Please also note parcels returned to sender may incur additional postal charges. These charges will be deducted from your refund.

DELIVERY

We shall have no liability to you for any delay in the delivery of goods purchased when the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, snow, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.

If your order is being dispatched to a destination outside the EU, it is done so on a duty unpaid basis and you will be solely responsible for all import duties, customs and local sales taxes levied by the country you are shipping to. Please be aware that these may cause a delay to your delivery.

ALL ORDERS ARE NORMALLY DISPATCHED WITHIN ONE OR TWO WORKING DAYS, USING POSTNL.  
PLEASE NOTE DURING PEAK TIMES AND PROMOTIONS WE MAY TAKE A LITTLE LONGER DUE TO THE VOLUME OF ORDERS RECEIVED.
NL Delivery 4,95 Euro (1-2 Working Days)
Europe Delivery  (3-6 Working Days)
Rest Of The World  (5-8 Working Days)
 
 
ORDERS OVER 2KG
Large international orders over 2kg may be invoiced additional postage costs.  We will always use the cheapest methods of postage and will only charge actual postage costs if this applies to your order.  If at all unsure please contact us and we can give you a shipping quote.
 
FREE DELIVERY
We offer free delivery on NL orders over 50 euro, For other countries there are different amounts of free shipping.
 
Outside EU (worldwide shipping): The transport fee is € 19,95 for all orders. Orders of € 300,00 and up, are free of shipping charge. 
 
 
FREE LOCAL PICK-UP IN OUR SHOWROOM / STORE IN KUDELSTAART
We offer free local pick-up for our customers who wish to arrange a time for collection, just email us on [email protected] to make an appointment.
 
 
 
IMPORT DUTY AND VAT OUTSIDE THE EU
Please note that all orders to NON-EU and WORLD delivery countries, will be sold without VAT (21% NL VAT). This VAT will be deducted automatically at check out, when entering your delivery address. import duty and VAT may apply for deliveries outside the EU.  As the recipient of our products, you are responsible for all import duties, customs and local sales taxes levied by the country you are shipping to.  Payment of these is necessary to release your order from customs on arrival.  Unfortunately we are unable to advise on the amount that this may be. I recommend you to contact your local customs or carrier office to obtain a landed cost estimate. 

Adorablekidzz will not coöperate in shipping 'as a gift' or with a lower value, to lower the value of the items on export / import forms. 

 

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Adorablekidzz, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 
 
TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the Dutch law.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

Questions should be sent to us at [email protected]