Shipment & Returns Netherlands:
We offer free shipping within the Netherlands on orders above € 49.00. For sending packages AdorableKidzz is using the service of My Parcel / POSTNL. You will always receive an email with a Track & Trace number that enables you to follow the package. The shipping costs for orders under € 49.00 within the Netherlands are € 3.75 (we don't use a higher amount for packages).
For shipments to other countries are different rates. For Belgium, Germany and Luxembourg the shipping costs are € 6,95 per order. Orders above € 75.00 are free of shipping costs.
Western EU Countries: the shipping fee is € 9,95 per order. Orders from € 150.00 free shipping.
Eastern EU Countries: the shipping fee is € 14,95 per order. Orders from € 150.00 free shipping.
Worldwideshipping (non EU): the standard shipping costs are € 19.95 per order. Orders from € 300.00 free shipping. NOTE: For parcels outside the EU may charge additional taxes or duties must be paid, these are not included in the price and we can not calculate in advance.
Adorablekidzz will not coöperate in shipping 'as a gift' or with a lower value, to lower the value of the items on export / import forms.
Shipping usually takes place within 1-2 working days after receipt of payment. AdorableKidzz strives to send the ordered articles as soon as possible (preferably the same day). If we are not able to deliver your order within the stated delivery time, we will inform you by e-mail.
EU delivery (3-6 working days)
World delivery (5-8 working days)
Is it a urgent order, for instance because of a special occasion? Let us know by sending us an e-mail and we will try to speed up the delivery process.
Re-ordering out of stock items/bigger sizes:
If the right size of an article is sold out, send an email with the desired product and the size to: firstname.lastname@example.org
After receiving your e-mail we will let you know within 24 hours whether it is possible to re-order the item. Shipping time is different for each label, but will be between 5-10 days.
If for some reason you're not completely satisfied with the product you can return the item within 14 days. Please send an e-mail to: email@example.com with the following information: * Name * Order number * Product * Reason for return * IBAN / Bank account number for return booking.
Once we have received your email we will send you a confirmation. Now you can send the product back in its original packaging to:
1433 WH Kudelstaart
After receiving the return we will transfer the money within 14 days onto the specified bank account.
The product returned must have the original tags and original packaging and will not be accepted if the item is no longer in the original condition. The cost of the return shipment are own costs of the customer. The package must be returned within 14 days. Packeges that arrive after 14 days will not be accepted.